On this page you will find latest information for your holiday in Autentis and South Tyrol region.
(Attention: This page will be updated regularly)
GENERAL
Our staff is tested on symptoms regularly. Hygiene and cleanliness was always important to us, and there will be also more focus on it. Most important surfaces will be disinfected regularly.
Check-in/Check-out
Check-in: You can send us your documentes (ID or passport) from home. Just send us a photo via E-Mail. We will do the check-in and the day of arrival you only take the room keys.
Check-out: On request we can send you the bill via E-Mail (we recommend to ask the day before departure). The paymente can be done upon our recpetion very quick or easy online.
Corona measures
Disinfection: You will find disinfection spray or gel in every pubblic spaces of our hotel.
Distances: In our hotel the regional rules for minimum distances between persons are valid. The information will be furnished on the main entrances.
Masks: In our hotel the regional rules regarding wearing masks are valid.
Our staff follows the same rules.
Hotel information
You will find Flyer and brochures in public spaces. We kindly ask to keep them when you have taken them once.
Guestnet; is our "Online-Concierge" and gives you every needed information about the hotel and surroundings (weather, events, ecc.). Guestnet is reacable easy through your mobile devices (mobile phone, tablet, computer) and it is for free. Also the wine list will be on this app.
Reception: Our reception team is ready to help you as usual. All the safety measures will be respected.
Free moving
Guests which are living together at home or stay in the same room for holiday don't must follow the minimum distances if there are no other persons close. We kindly ask to respect when interacting with other guests, to wear masks and watch for the minimum distance.
GASTRONOMY
All surfaces are disinfected and cleaned regularly.
Breakfast
Gloves and disinfectants are also available for you at the buffet.
Dinner
We will serve as many dishes as possible to the tabel.
Bar
Please respect the minimum distances to other guests (not staying with you).
WELLNESS
The wellbeing-area is regularely working. The legal restrictions must be followed.
With the premise, that the legal restrictions permit we offer the service with the following measures:
Sauna
The heath of the sauna and the hot steam of the steam bath do not permit the virus to survive. In the saunas the minimum distances must be respected, also between the relax lies.
Swimming pool
In the wather with chlorine the virus can not survive.
Also in the swimming pool, pool areas and relay lies the minimum distances must be respected.
Massage
Massage will be practiced respecting the hygiene criteria.
ACTIVITIES
Our Antholzertal Valley offers a lot of space for everyone, guests and locals. Wide open spaces, high mountains and never a felling of too many person.
Hiking program
Our hiking program will be offered as usual respecting the minimun distances.
Mountain Huts and Restaurants
Are open as usual
Gondola lift
- Please keep a safe distance of 1 metre to others.
- Ventilation and disinfection of the lift facilities.
- The purchase of ski passes for private guests can also be processed directly in the hotel or online.
- The Skibus drives as usually
Shops
Are open
Museum
Are open